Privacy Policy

Effective Date: April 2025

At GoshGrom, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or become a member.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification: Name, email address, phone number, and postal address

• Payment Details: Billing information when purchasing memberships or classes

• Health & Fitness Information: Information you provide about your fitness goals or health conditions (voluntarily)

• Usage Data: How you interact with our website, including IP address, browser type, device info, and cookies

2. How We Use Your Information

We use your information to:

• Manage your account and bookings

• Provide our fitness services and customer support

• Send notifications and updates about classes or membership

• Personalise your fitness experience

• Improve our website and services

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Trusted service providers (e.g., payment processors or booking platforms)

• Legal authorities when required by law

• Third-party analytics tools to help us understand website usage

All third parties are bound by data protection regulations and confidentiality agreements.

4. Data Security

We take reasonable steps to protect your information using encryption, secure servers, and limited access controls. However, no method of online transmission is 100% secure.

5. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent at any time

• Object to data processing

• File a complaint with the Information Commissioner’s Office (ICO)

6. Cookies

We use cookies to enhance your browsing experience. You can manage your preferences through our Cookies Policy or your browser settings.

7. Retention of Data

We only retain your data for as long as necessary to provide our services or comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted here with a new effective date.

9. Contact Us

If you have any questions or requests related to your privacy, contact us at:

Email: [email protected]
Phone: +44 20 8123 4590
Address: 85 Kilburn High Road, London NW6 6JE, United Kingdom